Privacy & Security Policy

Updated: September 25, 2023

At PetMedPharmacy.com, we are committed to protecting your privacy and securing your personal information. We value your trust and recognize the importance of safeguarding your data—whether you are a pet owner, veterinary professional, or business partner.

Our goal is to provide a safe, secure, and seamless shopping experience while supporting the health and well-being of your pets.

Overview

This Privacy & Security Policy explains what information we collect, how we use and protect it, and your rights and choices regarding your data.

By using our website or providing your information, you agree to the practices outlined in this policy.

Information We Collect

Information You Provide

When creating an account or placing an order, we may collect your name, address, phone number, email, login credentials, payment information, and details about your pet and veterinarian for prescription fulfillment.

We may also collect information when you contact customer service, sign up for emails or SMS, or participate in surveys, promotions, or reviews.

Automatically Collected Information

We may collect your IP address, device information, browser type, operating system, and activity on our site to improve performance and user experience.

Cookies & Tracking

We use cookies to remember preferences, improve functionality, and analyze performance. Disabling cookies may impact certain features of the site.

How We Use Your Information

We use your information to process orders, provide customer support, communicate about orders and promotions, and improve our services. We may also use your information for marketing unless you opt out.

Sharing Your Information

We share information only when necessary with shipping partners, payment processors, and service providers who support our operations. These parties are required to protect your information and use it only for intended purposes.

We may also disclose information if required by law or to protect our business and customers.

Data Security

We use industry-standard protections including SSL encryption, firewalls, and secure servers. While we take strong precautions, no system can guarantee complete security.

Your Choices

Marketing Preferences

You may opt out of email marketing via the unsubscribe link, SMS by replying STOP, and mail communications by contacting support. You will still receive necessary transactional communications.

Cookies & Advertising

You can manage cookies through your browser and opt out of targeted ads through industry tools.

Data Retention

We retain information as needed for business, legal, and security purposes.

Children’s Privacy

We do not knowingly collect personal information from individuals under 18.

California Privacy Rights (CCPA)

California residents may request access to or deletion of their data and opt out of certain uses. We do not sell personal information.

Governing Law

This policy is governed by applicable U.S. laws.

Updates to This Policy

We may update this policy at any time, with changes reflected by the updated date.

Contact Us

If you have questions, please contact:

PetMedPharmacy.com
Customer Service
814 K Street
Belleville, KS 66935

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