Returns & Refunds

30-Day Return Policy (Non-Prescription Items)

Not satisfied? No problem. You can return most non-prescription items within 30 days of purchase for a refund to your original payment method.

To qualify, items must be returned with proof of purchase, unused, and in original condition. Some exclusions apply.

Non-Returnable Items

Prescription medications, vaccines, and items marked Final Sale or No Returns are not eligible for return or refund.

Refund Exceptions

Shipping, freight, service charges, hazardous material fees, and drop-ship fees are non-refundable unless due to our error or a manufacturer defect.

Items showing signs of use are not eligible for refund unless they are defective or not functioning properly.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact PetMedPharmacy.com Customer Support within 3 days of delivery so we can resolve the issue.

Return Address

PetMedPharmacy.com
814 K Street
Belleville, KS 66935

Disclaimers

We strive to offer fair and competitive pricing, but prices may change without notice.

PetMedPharmacy.com is not responsible for the use or misuse of products. Always follow the manufacturer’s label instructions. No employee is authorized to recommend use outside of labeled directions.

Product information is believed to be accurate, but customers should rely on their own judgment and consult a licensed veterinarian for all animal health decisions.

Policy Updates

We reserve the right to update or modify this return policy at any time.

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